All materials stored at our facility must meet the following requirements:

• All goods must be placed on standard pallet sizes.
  • Standard pallet sizes accepted include 48x40 inches (GMA), 42x42 inches, and 48x48 inches.

  • All pallets must be in good condition and meet the specified dimensions to ensure safe handling and storage.

• Damaged pallets are not accepted.
• Block-based pallets are not accepted.
  • Block-based pallets are not accepted due to safety concerns and handling difficulties.

  • All pallets must meet the specified standards and requirements to ensure safe handling and transportation.

• If materials arrive on non-standard pallets, they may be transferred to a standard pallet for an applicable pallet fee.
  • The pallet fee will be determined based on the size and weight of the materials being transferred.

• Pallets must be able to rest securely on storage rack beams without overhanging or instability.
• All pallets are labeled upon intake.
• Photos are taken at the time of receipt to document condition.

For safety reasons, the following materials are not permitted:

• Flammable materials
• Explosives
• Corrosive substances
• Hazardous or dangerous chemicals
  • This includes materials classified as hazardous by OSHA or other regulatory bodies.

  • Proper documentation and labeling are required for any materials that may be considered hazardous.

Material Safety Data Sheets (MSDS) may be required for certain materials.

Public Warehouse Solutions reserves the right to refuse storage of any materials deemed unsafe or non-compliant with our policies.

All customers agree to the following billing structure:

• Storage fees are billed at the beginning of each month.
• The first month is prorated based on the onboarding date.
• No prorating applies after the first month.
• Automatic billing notices are issued monthly.
• Autopay is available and encouraged to avoid late fees.
  • Customers can enroll in autopay through their online account dashboard.

  • Autopay ensures timely payments and helps avoid late fees.

Accounts that remain unpaid for two (2) consecutive months may result in:

• Suspension of storage services until the account is brought current.
• Disposal of stored materials.
• Sale of stored materials to recover outstanding fees.
  • Public Warehouse Solutions will make reasonable efforts to contact the customer before taking action to dispose of or sell stored materials.

  • Customers are responsible for keeping their contact information up to date to receive billing notices and avoid service interruptions.

To maintain safe and efficient operations:

• All product viewing must be scheduled in advance
  • Minimum 24 hours notice is required to schedule a product viewing appointment.

  • Appointments can be scheduled by contacting our customer service team or through the online portal.

Walk-in visits are not permitted.

Customers requesting shipment services must:

• Provide complete shipping instructions at least 48 hours in advance.
• Submit a valid Bill of Lading (BOL) as required.
• Identify pallets and items accurately.
• Provide SKU numbers, part numbers, or reference photos when applicable.

Customers are responsible for all carrier shipping costs and fees.

Public Warehouse Solutions documents the condition of pallets upon receipt.

Customers acknowledge

• The warehouse is not responsible for damage to customer vehicles.
• The warehouse loads pallets but does not secure loads.
  • Customers are responsible for ensuring that their loads are properly secured for transportation.

• The warehouse is not liable for damage to goods caused by improper palletization or packaging.
  • Customers are responsible for ensuring that their goods are properly palletized and packaged to prevent damage during storage and handling.

Fees apply to services performed within the facility.

Typical services include:

• Storage fees
• Pallet handling fees
• Pickup and offboarding fees
• Shipping setup services
• Pallet rental or sale
• Shrink-wrapping and tamper-sealing
• Oversized pallet handling
• Custom palletizing and repalletizing

Detailed pricing is available upon request.

All pallets are tracked digitally.

Records include:

• Pallet labels
• Condition photos
• Movement history
• Shipping documentation
• Packing slips

Customers may access these records through their customer portal.

When individual items are shipped from pallets:

• Customers must identify the specific pallet and item(s) being shipped.
• SKU numbers, part numbers, or reference photos should be provided when applicable.
• Items designated as non-breakdown pallets must remain intact.